Red Flags
Diamond Resorts urges members and owners to exercise caution when they receive unsolicited emails, text messages or phone calls from an unknown company offering a guaranteed exit from their ownership.
The scams committed by these fraudulent third-party resellers often include one, if not more, of the following claims. These are red flags that should alert members and owners that they are not communicating with a legitimate third-party reseller:
You are guaranteed a way to exit and told they work with Diamond Resorts on your behalf.
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You are asked to pay money or fees upfront for any timeshare exit or timeshare resale service.
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You are asked to share your account or login information.
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You are told to not communicate with Diamond Resorts about your ownership.
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The third-party reseller claims to be affiliated with Diamond Resorts.
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